Forum Rules

[admin]

General Rules

• While debating and discussion is fine, we will not tolerate rudeness, insulting posts, personal attacks or purposeless inflammatory posts. Our decision is final in these matters.
• Please refrain from posting meaningless threads, one word (or short) non-sense posts, or the such.
• Multiple or repeated posting in order to increase your post count is not allowed.
• Advertising, spamming and trolling is not allowed. This includes using the forum, email, visitor messages, blog comments, picture comments and private message systems to spam other members.
• Please wait a reasonable amount of time before bumping posts. For style changes and general 'how-to' questions this should be 24 hours. For specific troubleshooting issues, use 12 hours as a guideline.
• We also do not allow posts or links to sites that are sexual in nature or violate Phoenix Tears community standards. The Phoenix Tears team shall be the sole arbitrator of what does and what does not violate community standards.
• Discussion of illegal activities such as software and music piracy and other intellectual property violations are not allowed.
• Each member is allowed one login account. Registering with multiple accounts is not allowed.
• While we are quite happy to have constructive comparative conversations about competitor's products, we will not tolerate blatant adverts, the posting of external URL's, or the sort of 'ooh look, yet another bulletin board' threads. Also, we would appreciate it if you refrain from blatant bashing of other boards.
• We reserve the right to remove offensive posts without notice.
• If you are going to post non-English on these forums, please also post an English Translation of your post.
• Also while these rules cover most common situations, they cannot anticipate everything. Consequently we reserve the right to take any actions we deem appropriate to ensure these forums are not disrupted or abused in any way.
• You cannot post any affiliate or referral links, or post anything asking for a referral. Such posts will be subject to removal.
• You cannot post advertisements or URL's of other boards that compete with Phoenix Tears.
• Support tickets should be considered to be confidential information. Support tickets posted in the forums will be deleted.
• We also reserve the right to ban anyone who wilfully violates the forum rules, as access to our support forums are a privilege and not a right. A banned customer is still entitled to support from the support system.

Advertising Services and Solicitation

We do not allow people to post threads or to send private messages or emails to users here that advertise or solicit any products, services, funds or donations. Explicit advertising and solicitating in signatures is also prohibited.

We do not allow selling Phoenix Tears installation or upgrade services, as we offer this already, and we can not condone this type of service offered from anyone on the forums because of the potential security problems it brings up. You should never give out your Phoenix Tears customer number or password to anyone, and you should not disclose server logins and/or passwords to anyone except through the Phoenix Tears support system. We can not take responsibility if you disclose this information to anyone else.

Links in signatures must follow these guidelines

• Linking to a commercial product/service/external URL is fine, provided it is not a product or service that competes with a product or service offered by Phoenix Tears and it is not an affiliate program link for Phoenix Tears or any other affiliate program.
• Promotional text for a commercial product or service is ok, provided there are no price(s) of product(s) or service(s) listed.
• A link and promotional text for a site that is not commercial and does not contain product(s) and/or service(s) is allowed, provided the site is not sexual or does not violate Phoenix Tears community standards. The Phoenix Tears team shall be the sole arbitrator of what does and what does not violate community standards.
• Duplicate links to the same URL in a signature are not allowed.

Avatars

• Animated avatars are not allowed. Sorry.
• Avatars that may be confused with official staff avatars are not allowed.
• Use of the Phoenix Tears logo in avatars is not allowed.

Signature Size Limits

All signatures should not exceed the following size limits, and you can't have both text and images

• For text signatures: 4 lines normal size, 8 lines small size and up to 90 chars per line. Font sizes above 2 are not allowed. (Blank lines count as lines.)
• Do not use images with large text to bypass the previous item
• For images in signatures: 1 image up to 300 pixels wide, 125 pixels tall and 20k in size
• Animated images in a signature are not allowed